Return Policy
At Gram Bahar, customer satisfaction is our priority. However, to maintain the quality and integrity of our products, we do not accept returns. We encourage you to review product details and specifications carefully before making a purchase.
Return Process
Since we do not support product returns, we recommend contacting our customer support team for any concerns related to the product you received.
In cases of damaged or defective products, or if you receive the wrong item, please refer to our Exchange Policy for guidance.
Eligibility Criteria
Although returns are not supported, the following scenarios may qualify for an exchange:
- Damaged Product: If the product was damaged during transit.
- Incorrect Item Delivered: If you received a product different from your order.
- Defective Product: If the product has a manufacturing defect.
To initiate a resolution in these cases:
- Notify us within 48 hours of delivery.
- Provide proof of the issue, such as photographs of the product and packaging, along with your invoice.
Contact Us
For questions or concerns related to your order, please feel free to contact us:
- Email: grambahar.com@gmail.com
Thank you for choosing Gram Bahar. Your trust in our products and services means a lot to us.