Shipping Policy
At Gram Bahar, we aim to provide a seamless shopping experience by ensuring timely and reliable delivery of your orders. This Shipping Policy outlines our shipping timelines, product return process, and order tracking details for your convenience.
Shipping Method
We collaborate with trusted courier partners to provide safe and efficient delivery of your products. Currently, we offer standard shipping as our primary method, ensuring broad coverage across India.
Shipping Timelines
The delivery duration depends on your location within India:
- Metro Cities: 2-5 business days
- Non-Metro Cities/Towns: 5-9 business days
- Remote Areas: Delivery may take up to 12 business days.
Please note that delivery times are estimates and may vary due to unforeseen factors such as weather conditions, courier efficiency, or regional restrictions.
Order Tracking
Once your order is shipped, you will receive an email or SMS with the tracking number and a link to monitor your shipment status. You can use this information to check the live status of your package.
For additional assistance regarding tracking, please contact us at grambahar.com@gmail.com.
Product Return Process
We accommodate product returns as per our Refund/Cancellation Policy.
For Physical Products:
- Eligibility for Return: Products must be in their original condition, unused, and in the original packaging.
- Timeline for Request: Initiate a return within 48 hours of delivery.
- Once approved, our team will arrange a return pickup from the delivery address.
For Digital Products:
- Digital products (if applicable) are non-returnable and non-refundable unless explicitly stated.
- In the case of technical issues, please contact us for assistance within 48 hours of receiving the product.
Order Eligibility
Currently, we accept and ship orders exclusively within India. While we appreciate interest from international customers, our services are limited to domestic deliveries.
Order Cancellation
Gram Bahar reserves the right to cancel any order within a 48-hour window from the time it was placed. If a cancellation is initiated, customers will be notified promptly, and refunds (if applicable) will be processed as per our Refund Policy.
Contact Us
For inquiries or assistance regarding our shipping policy, please feel free to contact us:
- Email: grambahar.com@gmail.com
Thank you for shopping with Gram Bahar. We are dedicated to delivering quality products and exceptional service to your doorstep.
